Shipping Policy

We want to make your shopping experience with InkWon simple and worry-free. Please review the details below regarding how we process and ship your orders.

1. Order Processing

  • All orders are processed within 72 hours (excluding weekends and holidays) after payment is received.
  • You will receive an order confirmation email once your order has been placed, and a shipping confirmation email with tracking information once your order has been dispatched.
  • During peak seasons, processing times may be slightly longer.

2. Shipping Locations

  • We currently ship to most regions worldwide.
  • Please note that shipping availability may vary by product and destination. Some remote or restricted areas may not be eligible for delivery.

3. Shipping Methods & Delivery Times

  • Standard shipping usually takes 7–14 business days, depending on your location.
  • Expedited shipping options may be available at checkout (delivery times vary by region).
  • Actual delivery times may be affected by factors such as customs clearance, carrier delays, or holidays.

4. Shipping Costs

  • Shipping to the United States is free on all orders.
  • For other regions, shipping fees are calculated at checkout based on your delivery address and chosen shipping method.
  • Free shipping promotions (if available) will be clearly displayed on our website or product pages.

5. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number by email.
  • Tracking information may take up to 48 hours to update after shipment.

6. Customs, Duties & Taxes

  • International orders outside the U.S. may be subject to import duties, taxes, or customs fees imposed by your country.
  • These charges are the responsibility of the customer and are not included in your order total or shipping fees charged by InkWon.

7. Lost or Delayed Packages

  • InkWon is not responsible for delays caused by the carrier, customs clearance, or factors outside our control.
  • If your package appears lost or delayed, please contact our support team at [support@inkwonprint.com] or [support@inkwon.co.jp] if you are writing for orders shipping to Japan, and we will assist you in tracking or resolving the issue.