Privacy Policy

Thank you for choosing InkWon.com. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.

If you have any questions about this policy or how we handle your data, please contact us at [support@inkwonprint.com] or [support@inkwon.co.jp] if you are writing for orders shipping to Japan.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

1.1 Information collected automatically

When you visit our website, we automatically collect certain technical information, such as:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Language preferences
  • Referring URLs
  • Country and approximate location
  • Website usage details (e.g., pages visited, time spent on site)

This information helps us maintain site security, improve performance, and analyze trends. Like many companies, we also use cookies and similar technologies.

1.2 Information you provide directly

We may collect information you provide when you:

  • Create an account
  • Place an order (e.g., name, shipping address, billing address, payment details)
  • Subscribe to our newsletter or marketing emails
  • Contact our customer support team
  • Participate in promotions or surveys

1.3 Information from other sources

We may receive information about you from:

  • Social media platforms (if you choose to log in or connect through them)
  • Marketing partners and public databases
  • Third-party services we use for analytics, payments, or advertising

2. How We Use Your Information

We process your information for purposes including:

  • Order management: To process, ship, and track your purchases, returns, or exchanges.
  • Account access: To allow you to log in and manage your account.
  • Customer support: To respond to your inquiries and provide assistance.
  • Marketing: To send promotional emails or special offers (you can opt out anytime).
  • Website improvements: To analyze site usage, detect fraud, and improve user experience.
  • Legal compliance: To comply with applicable laws, regulations, or legal requests.

3. When We Share Your Information

We do not sell your personal information. We may share it only in the following cases:

  • With service providers, Such as payment processors, shipping companies, and marketing platforms that help us run our business.
  • For legal reasons: If required by law, regulation, court order, or to protect our legal rights.
  • With your consent: If you give us explicit permission.

4. Cookies & Tracking Technologies

We use cookies and similar tools to improve site performance, personalize your experience, and deliver relevant advertising. You can manage cookie preferences in your browser settings.

5. Social Media Logins

If you choose to register or log in through a social media account (e.g., Facebook or Google), we may receive profile details such as your name, email, and profile picture. How those platforms handle your information is governed by their own privacy policies.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

7. Data Retention

We keep your information as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we will delete or anonymize it securely.

8. Data Security

We use industry-standard technical and organizational measures to protect your personal data. However, please remember that no method of transmission over the internet is completely secure.

9. Children’s Privacy

InkWon does not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected data from a minor, we will delete it promptly.

10. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (“right to be forgotten”)
  • Opt out of marketing communications

You can manage your preferences through your account settings or by contacting us at [support@inkwonprint.com] or [support@inkwon.co.jp] if you are writing for orders shipping to Japan.

11. Do-Not-Track Settings

Currently, our website does not respond to browser “Do-Not-Track” signals. If a standard is adopted in the future, we will update this policy accordingly.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The revised version will have an updated “Last Revised” date and will take effect as soon as it is published on our website.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, you can reach us at [support@inkwonprint.com] or [support@inkwon.co.jp] if you are writing for orders shipping to Japan.